BDP email templates contain “placeholders” where you want the application to insert information for you. Such information can include names, date & time, addresses, contact information, etc. BDP has it’s own syntax for inserting this information which is usually in the format of section.specific_field, ALWAYS wrapped in double curly brackets {{ }}.

BDP also allows you to use Boolean in email templates to test if something is true or not, e.g. If the applicant’s mobile number exists, insert it, but if not, insert their landline number.

Templates can be created as a TXT (plain text) file or as an HTML file.

You can include HTML markup in a TXT file and BDP will read it.

You can include one template in another template. This is especially useful for creating headers and footers. Create the footer in a separate template and include it in all other templates using the syntax << template_include_name >>.

Email templates can be used in both automatic and manual mailings. That is to say that the system can use a specified template whenever a certain event occurs to automatically create an email, or an email template can be designed to allow the user to enter certain content, specifically preamble, manually before pressing send.

To find out more about how to create email templates, read the other articles in this section.

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